Frequently Asked Questions
Billing & Administrative
Why did I receive a separate bill from the radiologist?
Radiology services are typically billed separately from the imaging facility. The facility bills for the equipment and technical component, while the radiology group bills for professional interpretation.
Do you accept my insurance?
We participate with most major insurance plans. Please contact our billing department to verify coverage or discuss any billing questions.
For Patients
What does a radiologist do?
A radiologist is a physician who specializes in diagnosing and sometimes treating medical conditions using imaging studies such as X-rays, CT scans, MRIs, ultrasounds, and mammograms. Radiologists complete medical school, a residency in radiology, and often additional fellowship training in a subspecialty area.
Will I meet the radiologist?
In some cases—such as interventional procedures, biopsies, fluoroscopy, or certain ultrasound exams—you may meet your radiologist directly. For most diagnostic imaging studies, the radiologist interprets your images behind the scenes and sends a detailed report to your referring provider.
How long does it take to get results?
Most routine imaging reports are completed within 24–48 hours. Urgent or emergency studies are interpreted immediately. Your referring provider will discuss the results with you once they are available.
Are your radiologists subspecialty trained?
Yes. Our physicians are fellowship-trained in areas such as Neuroradiology, Musculoskeletal imaging, Breast imaging, Body imaging, and Interventional Radiology. Subspecialty interpretation improves diagnostic accuracy and patient care.
Is imaging safe?
Medical imaging is extremely safe when performed appropriately. When radiation is involved (such as CT or X-ray), we follow strict safety guidelines and use the lowest dose necessary to obtain accurate results. MRI and ultrasound do not use ionizing radiation.
What should I bring to my appointment?
Please bring:
A valid photo ID
Your insurance card
Any prior imaging studies (if performed at another facility)
A list of medications (if relevant to your exam)
How should I prepare for my exam?
Preparation varies by exam type. Some studies require fasting, contrast, or special instructions. Our scheduling team will provide detailed preparation instructions when your appointment is confirmed.
For Referring Physicians
How quickly are reports available?
Routine outpatient studies are typically finalized within 24 hours. STAT and emergency department imaging is interpreted in real time, 24/7.
Do you offer direct radiologist-to-physician communication?
Absolutely. We prioritize direct communication and are always available for consultative discussions regarding imaging strategy, results, or follow-up recommendations.
How do you handle critical results?
Critical or unexpected findings are communicated promptly and directly to the ordering provider in accordance with established clinical guidelines and documentation standards.
Do you participate in quality assurance?
Yes. Our group maintains an active peer-review process, ongoing CME participation, and regular quality improvement initiatives to ensure diagnostic excellence and patient safety.